It starts with great people. Throw in some process. A healthy dash of technology and you have ... great customer service. Our team is trained to think like a customer. We believe in follow up and follow through. Our VP of operations always says, "Never assume. Someone may have missed something". How it translates for you is that our PM's know what it takes to ensure a project remains on time and on budget.
Our proprietary reporting system allows for daily updates. Any issues, specifications and site manager comments are recorded for review and future work. The photographic library has become one of the most valuable tools in getting quick details and being able to ensure the success of any job.
We understand the need to complete certain installs after hours. To maintain control of the process we equip our employees with smart phones making them accessible 24/7. Project management is all about details and speed of execution. We work closely through meetings and goal setting with customers to achieve these expectations. We have enough experience to ensure contingencies are in place if issues occur. Our core philosophy is based on TRUST.